Industrial Equipment Provider

Ecomm

This industrial equipment supplier relied heavily on trade shows and manual processes, leading to delays in sales and limited global reach. A Shopify B2B implementation, automated pricing and sample management, and ERP integration transformed their operations. The results? 57% of new leads now come from digital channels, their sales cycle was reduced by 64%, and international sales jumped from 12% to 37% of revenue.

Challenge

  • Heavy reliance on trade shows for lead generation

  • Complex pricing negotiations delaying sales

  • Manual sample request management

  • No visibility into real-time margins

  • Limited global reach due to documentation complexities

Solution

  • Comprehensive Shopify B2B implementation

  • Automated pricing calculator and quotation system

  • Digital sample request and tracking system

  • ERP integration for live margin calculation

  • Pre-integrated global trade and payments system

Results

  • 57% of new leads now generated through digital channels

  • Sales cycle reduced by 64%

  • Sample conversion rate increased by 76%

  • Pricing decisions now made in real-time

  • International sales increased from 12% to 37% of revenue

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