“Strength in Design: How Gymshark’s Website Drives Conversion with Speed, Personalization & Flow”

Enhancing Website Design, CRO & Flow
Branding
UI/UX
Model girl in orange coat

Gym Shark Case Study

“Strength in Design: How Gymshark’s Website Drives Conversion with Speed, Personalization & Flow”
Blending sleek navigation, dynamic landing pages, and cutting-edge infrastructure, Gymshark enhances user journey and elevates revenue in the competitive activewear space.
Client
Gymshark Ltd
Released
October 11, 2024
Oct 11, 2024
Timeframe
3 months
Project Type
Enhancing Website Design, CRO & Flow
Technology
UI Design UX Design
Gym Shark Case Study

Overview

They’ve also shifted to a MACH (Modular, API-first, Cloud-native, Headless) architecture, empowering faster page loads, personalization, and gradual feature rollouts—all enhancing CRO and user engagement.
Gymshark, a British fitness apparel powerhouse, excels in delivering a polished digital experience tailored to its active, community-driven audience. Its website employs intent-based landing pages, which adapt content based on referral sources to streamline purchase intent, as well as behavioral product bundling to boost cart value.
Girl plays in the beach
Girl plays in the beach
Forest run
Forest run
Gym Shark Case Study

The Challenge

Conversions vs Rising User Expectations: Despite strong traffic, delivering consistent conversions in a competitive DTC e-commerce landscape requires more nuanced personalization and smoother flows—especially as Gymshark continues scaling globally.
Black guy jump on the stairs
Black guy jump on the stairs
Black guy jump on the stairs
Girl doing workout
Girl doing workout
Girl doing workout
Girl drinking smoothies
Girl drinking smoothies
Girl drinking smoothies
Performance Constraints on Monolithic Platforms: Traditional platforms hindered site speed, personalization, and UX agility. This limited Gymshark's ability to rapidly test, iterate, and localize content without risking downtime.
Gym Shark Case Study

The Solution

Intent-Based Landing Pages & Data-Driven Bundling: Gymshark aligns visitor entry points with tailored content, e.g., fitness-focused ads route users to relevant product pages (like breathable running gear). Cart behavior also triggers complementary product suggestions, refined through data insights.
Woman workout in the gym
Woman workout in the gym
Woman workout in the gym

UI Design UX Design

Green smoothie
Green smoothie
Green smoothie
Girl doing yoga
Girl doing yoga
Girl doing yoga
Adoption of MACH Architecture: By going headless, Gymshark decoupled front-end and back-end systems—enhancing site speed, internal search, content personalization, and release agility. This simplified A/B testing and regional rollouts while improving CRO without risking site stability.
Woman workout in the gym

Gym Shark Case Study

Gym Shark Case Study

Performance Results

Result 1: Increased Average Order Value (AOV) Through personalized bundling and intent-based product recommendations, Gymshark successfully lifted its average order value to $150–$200, significantly higher than many of its direct-to-consumer competitors in the fitness apparel market. This improvement demonstrates the impact of data-driven upselling and cross-selling, where complementary products are suggested based on browsing or cart behavior. For example, a customer purchasing leggings may see matching sports bras or accessories, increasing both basket size and customer satisfaction.
Model girl in orange coat
Model girl in orange coat
Model girl in orange coat
Conversion Rate
Conversion Rate

Increase in Conversion

0%
0%
0%
AOV
AOV

Increase in Avg Order Value

0%
0%
0%
CPM
CPM

Dec. in cost per 1k impressions

0%
0%
0%

Result 2: Higher-Than-Average Conversion RatesThanks to its headless MACH architecture and UX optimizations, Gymshark maintained a conversion rate of 3.03.5%, above the industry benchmark of ~3.0%. Streamlined navigation, fast-loading pages, and personalized landing experiences reduced friction across devices, particularly mobile. This ensured that a larger share of high-intent traffic translated into purchases, cementing Gymsharks position as one of the most effective fitness e-commerce sites in converting interest into revenue.

Gym Shark Case Study

Final thoughts

Gymshark has built a high-performing e-commerce platform by combining sleek design, fast performance, and personalized flows tailored to its fitness-driven audience. Using intent-based landing pages, data-driven bundling, and a headless MACH architecture, the brand optimized its site for speed, relevance, and scalability. The main challenges were balancing rising user expectations with global scalability and overcoming limitations of older, monolithic platforms. Gymshark addressed these by introducing tailored landing experiences that match customer intent and by adopting headless infrastructure to enable agile testing, faster load times, and greater personalization. As a result, Gymshark lifted its average order value to $150–$200 and maintained a strong conversion rate of 3.0–3.5%, outperforming industry benchmarks. Combined with +52% revenue growth over a recent three-month period, these results highlight how thoughtful design and CRO strategies directly drive measurable commercial impact.

Gym Shark Case Study

Credits

Credits

Rachel Chen
Marcus Thompson
Dr. Sarah Williams
David Park
Digital Product Lead
UX Director
Data Scientist
Technical Architect

Gym Shark Case Study

Credits

Rachel Chen
Marcus Thompson
Dr. Sarah Williams
David Park
Digital Product Lead
UX Director
Data Scientist
Technical Architect
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Meet the partners who are part of our success story
Team working in an office watching at a presentation

We transform brands.
Your success is next.

Start your project now by booking a one-on-one consultation with our expert.

Meet the partners who are part of our success story
Team working in an office watching at a presentation